Privacy policy

About this privacy and cookie policy

This Privacy Policy governs the manner in which FC Sport Experiences collects, uses, maintains and discloses information collected from users (each, a “User”) of the fcsportexperiences.com or fcsportexperiences.eventbrite.co.uk websites (“Site/s”). This privacy policy applies to the Site/s and all products and services offered by FC Sport Experiences.

FC Sport Experiences is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified you can be assured that it will only be used in accordance with this privacy statement.

What we collect

Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Site/s, place an order, and in connection with other activities, services, features or resources we make available on our Site/s. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information, plus other information necessary for event registration.

Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site/s. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site/s, such as the operating system and the Internet service providers utilized and other similar information.

What we do with the information we collect

FC Sport Experiences may collect and use Users personal information for the following purposes:

To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or the User may contact us via our contact page.

Sharing your personal information

We do not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Cookies

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device.

Cookies let you navigate between pages efficiently, remember your preferences, and generally improve the user experience. The cookies used on this website have been categorised based on the categories found in the ICC UK Cookie guide.

Category 1: Strictly necessary cookies
These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

Category 2: Performance cookies
These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

Category 3: Functionality cookies
These cookies allow the website to remember choices you make (such as the language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

By using our Site/s, you agree that we can place these types of cookies on your device.

You can find more information about cookies at:

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Eventbrite

FC Sport Experiences uses Eventbrite to process and manage event registrations. To review the Eventbrite privacy policy please visit http://www.eventbrite.co.uk/privacypolicy.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at info@fcsportexperiences.com.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please email: info@fcsportexperiences.com.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

Changes to this privacy policy

FC Sport Experiences has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using our Site/s, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site/s. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us by email at info@fcsportexperiences.com or by phone at +44 (0)7511 807 070.

This policy is effective from: December 7 2013.